AI & automation for retail
Sell more without drowning in manual admin
From order processing and inventory sync to abandoned-cart recovery and support, I automate the busywork behind an online store so your team can focus on customers and growth.
Where I help
What automation looks like in retail & e-commerce
Order & inventory sync
Keep stock, orders and fulfilment consistent across your store, marketplace and back office - no manual re-keying.
Abandoned-cart & lifecycle
Automated recovery, win-back and post-purchase flows that lift revenue from traffic you already have.
Learn moreAI customer support
Assistants that answer where-is-my-order and returns questions instantly, and hand off to a human when it matters.
Learn moreMarketing that converts
Landing pages, campaigns and lead capture built to turn browsers into buyers.
Learn moreProblems I solve
The specific pains in retail & e-commerce
Retail runs on thin margins and high volume, which is exactly why manual work hurts here. Every order re-keyed, every 'where is my order' answered by hand, every stock count done in a spreadsheet is margin quietly leaking away. Here are the specific problems I fix.
The problem
Stock counts drift between your store, marketplace and warehouse, leading to overselling and refunds.
How I solve it
An integration keeps inventory in sync everywhere in real time, so a sale in one channel updates them all - no oversells, no manual reconciling.
The problem
Carts are abandoned and never followed up, so paid traffic is wasted.
How I solve it
Automated cart-recovery and browse-abandon flows email or SMS shoppers within minutes, recovering a chunk of revenue you'd otherwise lose.
The problem
Support is buried under repetitive 'where is my order' and returns questions.
How I solve it
An AI assistant grounded in your order data and policies answers these instantly and only escalates the tricky ones, cutting response times from hours to seconds.
The problem
Post-purchase is silent, so one-time buyers never come back.
How I solve it
Automated post-purchase and win-back journeys turn first orders into repeat customers without anyone remembering to send them.
Built with people who do the work
Your sector, your systems, your outcome
Every project starts with how your business actually runs - not a generic template. No preferred vendor, no lock-in: I tell you honestly what's worth building and then build it.
Frequently asked questions
The major storefronts (Shopify, WooCommerce and similar), plus the payment, shipping, email and marketplace tools around them. I connect what you already use rather than forcing a re-platform.
Yes - automated cart-recovery and lifecycle flows are one of the fastest paybacks in retail, and I build them end to end.
Yes. Keeping stock consistent across your store, marketplaces and warehouse is a core integration job and stops overselling for good.
It answers from your own help content and order data in a tone you set, and hands off to a human whenever it's unsure - so it feels like your team, not a generic bot.
Yes - orders, invoices, shipping labels and stock can all flow automatically between systems so nothing is entered twice.
I build it. Strategy and execution come from one person - I map what's worth doing, then make it and hand it over documented, so you get a working system, not a report.
That's the default. I build around your existing systems wherever possible rather than forcing a costly rip-and-replace.
No preferred vendor. I recommend and build with whatever gets you the outcome, and I'll tell you honestly when you need less software, not more.
With a first call and, for larger work, a short readiness assessment that maps where automation pays off. You keep the roadmap either way.
I quote per project once the scope is clear, so you know the number before anything starts - a fixed-price assessment, a defined build, or an ongoing retainer.