AI Agents
Put a capable AI assistant to work on the jobs nobody has time for
Custom AI agents and assistants that draft, answer, summarise, research and triage - grounded in your own data and wired into your tools. Built with a human in the loop where it matters, so they save time without eroding trust.
What's included
What AI Agents covers
Customer-facing assistants
Chat and email assistants that answer common questions from your own knowledge base and hand off cleanly to a human when needed.
Internal copilots
Agents that draft replies, summarise threads, prep briefings and pull answers out of your documents so your team stops digging.
Grounded on your data
Assistants answer from your content and records - not the open internet - so responses are accurate and on-brand.
Human-in-the-loop design
AI drafts and suggests; people approve the things that matter. That single boundary is what makes it safe to roll out.
How it works
- 01
Pick the right job
We find a task that's high-volume, bounded and low-risk - the sweet spot where an agent earns its keep fast.
- 02
Build & ground
I build the agent, connect it to your data and tools, and set the guardrails and hand-off rules.
- 03
Roll out carefully
We start supervised, measure quality, then widen its remit as it proves itself.
In practice
How a AI Agents engagement runs
Every engagement starts with your actual business - not a template. I scope it with you, build it around the tools you already use, and hand it over documented so your team stays in control.
No preferred vendor, no lock-in - just the outcome you're after. Bring a real problem to a first call and I'll tell you honestly what it would take.
Frequently asked questions
That's exactly what the design guards against: agents answer from your approved content, escalate when unsure, and keep a human in the loop on anything customer-facing until they've earned trust.
Whatever suits the job and your privacy needs - including options that keep your data private or self-hosted. No preferred vendor; the right fit for you.
Yes - agents are wired into the tools and data you already use through their APIs, so they act where your team already works.
I build it. Strategy and execution come from the same person - I map what's worth doing, then actually make it and hand it over documented and monitored.
That's the default. I build around your existing stack wherever possible rather than forcing a rip-and-replace, so your team keeps the tools they know.
No. No preferred vendor - I recommend and build with whatever gets you the outcome, and I'll happily tell you when you need less software, not more.
It starts with a first call and, for larger work, a short assessment. I quote per project once the scope is clear, so you know the number before anything begins. You own everything I build, with no lock-in.